At ListPlace, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our website.
Information We Collect: We may collect personal information that you voluntarily provide to us, such as your name, email address, and phone number, when you use our website. We may also collect non-personal information, such as your IP address, browser type, and operating system.
Use of Your Information: We may use your personal information to provide you with the services and products you request, to communicate with you about our products and services, and to improve our website and services. We may also use your information for analytics and research purposes.
Protection of Your Information: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to help protect your information.
Sharing Your Information: We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers that help us operate our website and provide our services to you. We may also share your information as required by law or to protect our legal rights.
Cookies: We may use cookies to improve your experience on our website. Cookies are small text files that are placed on your device when you visit our website. You can set your browser to refuse cookies or to alert you when cookies are being sent.
Links to Other Websites: Our website may contain links to other websites that are not under our control. We are not responsible for the privacy practices or content of these websites.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us.
By using our website, you agree to the terms of this privacy policy. If you do not agree to this privacy policy, please do not use our website.
Last Updated: 10/08/2025
This Privacy Policy describes how Lostrac ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services ([Website URL]). Our platform is designed to help reunite lost items with their owners by allowing users to post descriptions, photos, and contact information.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide our services effectively and improve user experience.
a) Information You Voluntarily Provide:
Account Information: If you register an account, we may collect your name, email address, and a password.
Listings: When you create a listing for a lost or found item, we collect the information you include, such as item descriptions, photographs, the date and location the item was lost or found, and your contact details (which may include your name, email address, and phone number).
Communications: Information you provide when you contact us for customer support or correspond with us.
b) Information Collected Automatically:
Log Data: Like many sites, we collect information that your browser sends when you visit our website. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics .
Cookies: We use "cookies" to collect information and improve your experience. Cookies are small data files stored on your hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website .
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Our Service: Including to operate the platform, display your listings, and facilitate communication between users.
To Manage Your Account: To create and manage your user account and provide customer support.
To Communicate With You: To send you service-related notices, updates, security alerts, and support messages. With your consent, we may also send you marketing communications, which you can opt-out of at any time.
To Improve Our Website: We use information to analyze how our services are used, so we can improve functionality and user experience.
For Security: To monitor and protect the security of our website, users, and business.
3. Sharing Your Personal Information
We are committed to protecting your privacy and do not sell or rent your personal information to third parties. We may share your information only in the following situations:
With Other Users: The core function of Lostrac involves sharing the information in your listings (description, photo, and contact details) publicly on our platform so that others can help reunite lost items with their owners.
With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., cloud hosting, data analysis, customer service). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose .
For Legal Reasons: We may disclose your information where required by law, to enforce our site policies, or to protect our or others' rights, property, or safety .
4. Data Security
The security of your personal information is important to us. We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure . However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security .
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. These may include:
Access and Correction: You can access and update the personal information in your account and listings at any time.
Account Deletion: You can delete your account by contacting us.
Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe link in those emails.
Cookies: You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies .
7. International Transfers
Your information, including personal data, may be transferred to —and maintained on— computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer .
8. Children's Privacy
Our service is not directed to anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers .
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will endeavor to also notify users by email of any material changes. You are advised to review this Privacy Policy periodically for any changes .
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [Insert Contact Email]
Address: [Insert Company Address, if applicable]
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